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App Store Installation

Required Dependencies:

Key Management Framework

Column Level Encryption

Encryption Core

Roles:

ServiceNow Administrator with “admin” and “security_admin” role to install.

The application contains two roles:

  1. “x_dego_lockbox.admin” - This role is the administrator of the application itself. The primary use case would be to configure the table mappings.

  2. “x_dego_lockbox.standard_user” = This role is for users that will be creating encrypted entries such as a service desk agent.

⛔️ Plugin installation is required before proceeding with installation guide.

Request the Plugin from the ServiceNow App Store

Section titled “Request the Plugin from the ServiceNow App Store”

In order to install the application, you must first request the application from the ServiceNow store.

Guides can be found here:

ServiceNow Store App installation - Support and Troubleshooting

Activate a Plugin

https://store.servicenow.com/store

Search for the application named, “LockBox”. You must click “Request App” to purchase app. Alternatively, you can request a trial by click the “Try Now” option.

Step 1 screenshot